Privacy Policy

At Sektall (ATG HOST), we are committed to safeguarding the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect your data when you interact with our services. By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information from you when you:

• ☛ Register on our website

• ☛ Place an order

• ☛ Purchase any of our services

• ☛ Respond to surveys

• ☛ Fill out forms

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The types of information we may collect include:

• a. Personal Identifiable Information (PII): Your name, email address, phone number, and any other information you voluntarily provide.

• b. Transactional Data: Details of services purchased or orders placed.
• c. Usage Data: Information about how you interact with our website, including IP addresses, browser types, and browsing behaviors.

You may also visit our website anonymously. However, providing personal information may be necessary for accessing specific features or services.

2. How We Use Your Information

We use the information collected for the following purposes:

• ☛ To personalize your experience and respond to your individual needs.

• ☛ To improve our website and services based on user feedback.

• ☛ To process transactions efficiently and securely.

• ☛ To send periodic emails, including order confirmations, service updates, and promotional offers.

• ☛ To comply with legal obligations and enforce our terms and conditions.

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3. How We Protect Your Information

The security of your personal information is a top priority for us. We implement a variety of security measures to maintain the safety of your data:

• a. Data Encryption: Sensitive information, including payment details, is encrypted during transmission using secure socket layer (SSL) technology.

• b. Restricted Access: Access to your personal information is limited to authorized personnel who are required to keep such information confidential.

• c. Secure Payment Processing: All payment transactions are processed through trusted third-party gateways, such as Stripe. We do not store credit card details on our servers.

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4. Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except:

• a. Trusted Service Providers: These parties assist us in operating our website, conducting our business, or providing services to you and are bound by confidentiality agreements.

• b. Legal Compliance: When required by law, we may release your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Sektall, our customers, or others.

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5. Children's Privacy

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect or solicit personal information from individuals under the age of 13. Our website and services are intended for users who are at least 13 years old. If we become aware that we have inadvertently collected data from a child under 13, we will delete such information promptly.

6. Retention of Data

We retain your personal data for as long as your account is active or as necessary to provide you with services. If you delete your account or request the removal of your data, we will comply, subject to applicable legal and regulatory retention requirements.

7. What We Do Not Do with Your Data

We respect your privacy and ensure:

• ☛ Your data is never sold, shared, or disclosed to third parties for their marketing purposes.

• ☛ Your information is not used in any way that violates this privacy policy.

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8. Your Rights and Choices

You have the following rights regarding your personal data:

• a. Access and Portability: Request a copy of the data we have collected about you.

• b. Correction: Request corrections to inaccurate or incomplete information.

• c. Deletion: Request the deletion of your personal data, subject to legal obligations.

• d. Data Usage Restriction: Opt out of specific uses of your data, including marketing communications.

To exercise these rights, contact us at support@sektall.com.np.

9. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, with a revised "Last Updated" date. Continued use of our website or services after modifications signifies your acceptance of the updated policy.

10. International Users

If you are accessing our website or services from outside Nepal, please note that your data may be transferred to, stored, and processed in Nepal. By using our services, you consent to such data transfer and acknowledge that privacy laws in Nepal may differ from those in your jurisdiction.

11. Contacting Us

If you have any questions or concerns regarding this privacy policy, please contact us:

Effective Date: This privacy policy is effective as of [January 01, 2023].